We Build Bots
Valued at £2m after just 6 months, the IntelAgent chatbot by We Build Bots works by applying AI to conversations captured via messaging platforms, SMS, email, social and voice to efficiently and accurately automate answers, perform tasks, identify sales opportunities and more.
IntelAgent uses machine learning to continuously train the IntelAgent, and can integrate with all major CRMs. It can operate in multiple languages, and if there is any issues that the Chatbot cannot solve, a human agent is alerted to ensure customers get a smooth service.
The IntelAgent reduces costs, increases first contact resolution, provide 'next best action' recommendations and more. It also provides data visualisations for insights into demographics, sentiment, personality and propensity. Their current roadmap includes improving AI capabilities, and rolling out in-bot payments when available.
We Build Bots have worked with AA, Welsh Water, Amnesty International and more.